Alarm systems, security cameras, and 24/7 professional monitoring for Surprise homes and businesses, set up around the city’s verified response policy.
Get a Free QuoteSurprise operates verified response. Under Surprise Police Department policy, after two unverified alarms at an address, the address is flagged and police stop responding to its alarms for 365 days. The notice goes to the alarm owner and the alarm company.
Most Valley cities fine you for false alarms. Surprise can stop sending officers. That makes preventing false alarms, and being able to confirm a real one, more important here than in most of the Valley.
Residential Services
A system in Surprise should be set up so that a real alarm can be confirmed and a false one is unlikely to happen in the first place.
After two unverified alarms, police stop responding to that address for 365 days.
Pairing the alarm with cameras means an alarm can be checked against video instead of dispatched blind. Ask us what verification setup fits your home.
Every AZ Alarm install ends with a walkthrough of the panel and the app, so the people using the system know how to arm, disarm, and cancel.
When an alarm comes in, the monitoring center needs to reach someone who can confirm what is happening. Keep that list up to date.
Surprise Police Department policy ASD-703, effective December 29, 2022. Confirm the current policy with the Surprise Police Department.
Real reviews from AZ Alarm customers, shown with the city each one lives in.
I had AZ Alarm come out to my house after we moved in to update the system that was already here. We had a couple new touchscreen keypads installed, also added home automation features so I can adjust the temperature, lock and unlock the front door, and turn on and off lights while we travel. The installer spent time showing how to use the new system. Nicely done, thank you.
My house was wired for a new alarm system but one was never installed. AZ Alarm Company came out, gave me an estimate, and completed the install quickly, very clean while they did the install. Very happy with the results, and if I have any questions I just call the AZ Alarm team and they respond quickly. Very easy to use.
Burglar and intrusion alarm systems with 24/7 professional monitoring, built around the property rather than a fixed package.
Security AlarmVideo doorbells and outdoor cameras with smart alerts that tell the difference between a person, a vehicle, and irrelevant motion.
Security CamerasCommercial alarm and monitoring, access control, and structured cabling for Surprise businesses.
Business ServicesDo you serve Surprise?
Yes. AZ Alarm Company installs and services security systems for Surprise homes and businesses and serves the wider West Valley.
What is verified response in Surprise?
Under Surprise Police Department policy, after two unverified alarms at an address, the address is flagged and police stop responding to its alarms for 365 days.
Who is notified when an address is flagged?
Per the policy, notice goes to both the alarm owner and the alarm company.
How do I avoid losing police response?
Prevent false alarms with good training, keep your emergency contact list current, and consider cameras so an alarm can be checked against video.
Do cameras help with verified response?
Cameras let an alarm be checked against video instead of dispatched blind. Ask us what verification setup fits your home.
Are you licensed?
Yes. AZ Alarm Company operates as a licensed alarm agent regulated by the Arizona Board of Technical Registration, AZ BTR 18408.
Tell us a little about your home or business and a local team member will follow up, no obligation.
